Decision Quality Frustration Scenario 3

The wrong people make the decision – too many have veto power, and too few the power to make things happen.

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  • Leads to

    • Long decision meetings – few key decisions reached. Project teams become frustrated with ever-changing directions. Process breaks down as deadlines approach. Key information is never discussed due to meeting time constraints. Low quality decisions and lack of commitment.

    Possible Causes

    • The wrong people on the decision committee. No clear process for reaching a decision when there is no consensus.

    Potential Solutions

    • Identify who needs to be on the decision committee, as decision makers, stakeholders, experts, and analysts. Clarify roles and the decision process before evaluating the decision options.
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