Decision Quality Frustration Scenario 8

My organisation has a culture of gut-feel macho decision-making

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  • Leads to

    • Poor decisions that ignore important opportunities and risks in complex and unfamiliar situations .

    Possible Causes

    • Lack of awareness of when and why a more deliberate approach can add value. A belief that complexity and uncertainty make structured analysis intractable.

    Potential Solution

    • Identify one or two important decisions where a gut-feel approach may not be working well, especially complex and unfamiliar situations, and try a more deliberate analytic approach. If the organization has limited in-house decision analysis skills, bring in an experienced consultant to assist in conducting the process.